Do you have a Virtutel Service Or have a Virtutel Number/IP Address though a Downstream Supplier?

You will need to contact them for all Sales, Accounts and Support enquiries with your Service.

GET IN TOUCH

Australia

Virtutel Pty Ltd (ABN 86 142 205 712)

Customer Service: 1300 655 132 or + 613 9050 0000

Hours: 9AM-5PM Monday-Friday AEDT. Closed on Victorian Public Holidays.

After hours NOC: Please call above numbers and follow the prompts for the Afterhours Network Operations Centre.

Melbourne (Head Office)

Level 9, 401 Collins St, Melbourne, VIC, 3000

Postal: PO BOX 16190 Collins St West, Melbourne, VIC, 8007, Australia

Phone : +61 3 9050 0000

Fax: +61 3 9999 8899

Sydney

9 George St, North Strathfield NSW, 2137

Postal: PO BOX 16190 Collins St West, Melbourne, VIC, 8007, Australia

Phone : +61 2 9050 0000

Fax: +61 3 9999 8899

New Zealand

Virtutel Pty Ltd (NZBN: 9429046630629 Company Number: 6741933)

Customer Service: 0800 616 419 or + 64 9 887 7222

Hours: 10AM till 7PM Monday-Friday (NZT) Excluding Public Holidays.

After hours NOC: Please call above numbers and follow the prompts for the Afterhours Network Operations Centre.

Auckland

220 Queen Street, Auckland 1010

Postal: PO BOX 16190 Collins St West, Melbourne, VIC, 8007, Australia

Phone : +64 9 887 7222

Fax: +64 9 887 7229

Outside Australia & New Zealand

Hours: 9AM-5PM AEST (GMT+10) Monday to Friday, Excluding Victorian Public Holidays

United States: +1 888 317 6203

Elsewhere: +61 3 9999 8800

After hours NOC: Please call above numbers and follow the prompts for the Afterhours Network Operations Centre.

Get in Touch

At Virtutel, we would like to hear from you if you are Interested in our Services. Please fill in the below form and someone will get back to you within 48 Hours. If you are logging a Support or Account/Billing Query, please log your fault via the Ticketing System.